Privacy policy
Privacy Policy
Last updated: March 1, 2025
- Introduction
Welcome to www.d2o-go.com (the “Site”). We respect the privacy of our customers and are committed to protecting the personal information you provide to us. This privacy policy explains how we collect, use, protect, and share your personal data when you browse our site and make purchases.
By accessing this site or using our services, you agree to the terms of this privacy policy.
- Collection of Personal Information
We collect personal information when you register on our site, make a purchase, subscribe to our newsletter, or otherwise interact with our online store. The information we collect may include:
- Identification Information: Name, address, email, phone number
- Payment Information: Credit card details, billing information
- Order Information: Products purchased, order total, shipping address
- Browsing Information: IP address, browser type, pages visited, time spent on the site, and other browsing data
- Use of Information
The information we collect is used to:
- Process and ship your orders
- Contact you about your purchases and your account
- Improve your shopping experience on our site
- Send you information about our products, promotions, and news—if you have opted in to receive marketing communications
- Analyze and improve our services and website performance
- Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with third-party providers who help us process payments, deliver orders, and perform other functions related to site operations
- Legal Obligations: We may disclose your personal data if required by law or to protect our legal rights
- Information Security
We take reasonable steps to protect your personal information. However, no security system is completely foolproof. While we cannot guarantee the security of information transmitted over the Internet, we implement standard security practices, such as encrypting sensitive data (e.g., payment information) using secure protocols.
- Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this privacy policy, including to meet legal, tax, or accounting requirements, or to resolve disputes.
- Your Rights
In accordance with applicable laws in Quebec, you have the right to:
- Access and correct your personal information
- Request the deletion of your personal data (subject to legal obligations)
- Opt out of marketing communications by clicking the unsubscribe link in our emails or by contacting us directly
- Cookies
We use cookies to enhance your experience on our website, analyze site performance, and personalize advertising content. You can disable cookies in your browser settings, though some site functionality may be affected.
- Links to Other Websites
Our site may contain links to other websites that are not under our control. We are not responsible for the privacy practices of those sites. We encourage you to read the privacy policies of every website you visit.
- Changes to the Privacy Policy
We reserve the right to modify this privacy policy at any time. If changes are made, we will post the updated policy on this page along with the new effective date. It is your responsibility to review this page periodically to stay informed of any updates.
- Contact Us
If you have any questions about this privacy policy or wish to exercise your rights under applicable laws, you can contact us by filling out the contact form.